TITLE

Train to gain

AUTHOR(S)
Easen, Nick
PUB. DATE
February 2010
SOURCE
Travel Weekly (UK);2/26/2010, Vol. 5, p51
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article emphasizes the need to invest in training and education which is essential to the success of any business and technology, especially in the travel industry. This can lead to higher productivity, increased profits and better staff retention. Videos, webinars, webcams, message boards, e-leaning and other innovative gadgetry are enabling agents to keep one step ahead of web-sawy customers, who are now more able to research, critique itineraries and book online.
ACCESSION #
48594284

 

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