The Home Team

McKay, Lauren
March 2010
CRM Magazine;Mar2010, Vol. 14 Issue 3, p40
Trade Publication
The article profiles Liveops Inc., an outsourcing company headquartered in Santa Clara, California. It reveals that the outsourcer was founded in 2000 with Maynard Webb chief executive officer (CEO). It is capitalizing on two emerging trends in the customer service marketplace. Moreover, the company provides both outsourcing and workforce management (WFM) solutions that made them a unique position in the industry.


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