Moorman, Jeff
January 2010
Infonomics;Jan/Feb2010, Vol. 24 Issue 1, p12
Trade Publication
The article discusses the issues on the failure of enterprise content management (ECM) projects which is caused by management not by technology. It states that people have this tendency to resist change and because there is no way to introduce automation without change, the problem persists. The author cites the article "Managing Change," published in "Informics," and suggests that the first thing to be done in promoting change is with the own project steering committees and sponsors.


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