The Great Unknown

Roberts, Ken; Wood, Daphane
February 2010
Feliciter;2010, Vol. 56 Issue 1, p9
The article discusses topic on leadership training for the library leaders in Canada to enhance the performance of the library sector. The authors ask the library leaders to take action to motivate their staffs to improve their performance as well as the whole library settings. It also mentions the behaviors of the staffs which are the target of change, along with the lesson on taking risk, being customer-oriented, creating new services, on upgrading their skills and about library budgets.


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