Further Evaluation of Ongoing Initiatives Could Help Identify Effective Approaches for Improving Claims Processing

January 2010
GAO Reports;1/29/2010, preceding p1
Government Document
The article presents a report from the U.S. Government Accountability Office (GAO) to the U.S. Committee on Veterans' Affairs on the disability benefits and health insurance pending claim's process in the U.S. As stated, GAO reviewed and analyzed veterans affairs (VA) performance data, budget submissions, program documents, and external studies and interviewed VA officials and veteran service organizations (VSO) representatives. Recommendations of GAO are also presented.


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