TITLE

New Approaches to Collections Management in the Mortgage Industry

AUTHOR(S)
Carr, Ian
PUB. DATE
January 2010
SOURCE
Credit Control;2010, Vol. 31 Issue 1, p76
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article offers information on the latest methods of debt collection management for the mortgage industry in Great Britain. These methods include the so-called personal touch, which focuses on a more personal relationship between mortgage lenders and their customers. According to the author, such method would be beneficial if employed in the proper fashion. Another approach is pre-emptive gathering of information on a customer.
ACCESSION #
47908559

 

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