New Approaches to Collections Management in the Mortgage Industry

Carr, Ian
January 2010
Credit Control;2010, Vol. 31 Issue 1, p76
Trade Publication
The article offers information on the latest methods of debt collection management for the mortgage industry in Great Britain. These methods include the so-called personal touch, which focuses on a more personal relationship between mortgage lenders and their customers. According to the author, such method would be beneficial if employed in the proper fashion. Another approach is pre-emptive gathering of information on a customer.


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