What formal training did you receive on deepening customer relationships at the delivery of a death claim?

Norris, George A.
July 2001
Advisor Today;Jul2001, Vol. 96 Issue 7, p82
Trade Publication
Questions several insurance agents in the United States on the formal training they have received on building customer relationships at the delivery of a death claim. John Brooking of Brooking & Associates; Larry G. Hutchison from Torrington, Wyoming; Jeffrey Alan Bremer of New York Life; Harold R. Sullivan of Metlife; V. Brent Shumate of Shumate Insurance.


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