Life on the other side

Robertson, Edward
December 2009
Travel Weekly (UK);12/11/2009, Vol. 5, p22
Trade Publication
The article presents a job swap between Kitts Travel director Hazel Bryant, a travel agent, and Wendy Wu Tours manager Karen Milward, a tour operator, in Great Britain in November 2009. Bryant mentions that after experiencing as sales rep of Wendy Wu, she has now sympathy with sales reps as they always have hectic schedules. Milward, after working as an agent in Kitts Travel, mentions that an agent's job is difficult as they need to know every destination in the world.


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