TITLE

Services, not speed, count in 3G world

AUTHOR(S)
Omatseye, Sam
PUB. DATE
June 2001
SOURCE
RCR Wireless News;6/25/2001, Vol. 20 Issue 26, p22
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Provides information on the quality of customer services needed in the implementation of third-generation (3G) wireless communication systems. Example of quality services which should be given to wireless customers; 3G services identified by Telecompetition Inc.; Role of high data rates on 3G services.
ACCESSION #
4764208

 

Related Articles

  • Telecompetition reports telecom growth in developing countries underestimated. Omatseye, Sam // RCR Wireless News;6/25/2001, Vol. 20 Issue 26, p31 

    Deals with the findings of a study by Telecompetition Inc. on how telecommunication companies in the United States view the market of developing countries around the world. Misconceptions of the companies on the telecommunication needs of developing countries; Developing countries which are...

  • Study says wireless data will be a weapon in battle against declining ARPU. Meyer, Dan // RCR Wireless News;11/5/2001, Vol. 20 Issue 45, p23 

    Reports on the importance of wireless data services in maintaining average revenue per user (ARPU) levels according to Telecompetition Inc. Report conducted on the declining ARPU; Predicted performance of voice-only ARPU in developed countries; Outlook for wireless data services.

  • Quality Is A Must. Younce, Richard // Wireless Week;09/18/2000, Vol. 6 Issue 38, p81 

    Offers observations on the quality of service of wireless communication systems. Voice quality enhancement solution that can be used to address voice quality problems; Approach which makes it easier for the operator to identify the source and nature of service quality-related problems.

  • Carriers Offering More Off-Peak Minutes. Mendez-Wilson, Deborah // Wireless Week;05/28/2001, Vol. 7 Issue 22, p18 

    Discusses the actions taken by several wireless communication carriers in the United States to offer free calling time during off-peak hours to their subscribers. Decline in the monthly wireless rates as a result of increased competition among carriers; Differences in how carriers define peak...

  • Restoring Consumer Confidence In The Wireless Industry. Matthews, Michael // Wireless Week;10/22/2001, Vol. 7 Issue 43, p37 

    Comments on the need to restore the credibility of the wireless communication industry. Criticism of the quality of customer service provided by wireless carriers; Importance of implementing the necessary technologies to facilitate the provision of services; Recommendations for carriers.

  • PCS Markets (21-40).  // RCR Wireless News;12/10/2001, Vol. 20 Issue 50, p18 

    Presents a list of major cities across the United States which represent the largest personal communications services markets as of December 10, 2001. Tallies for total market subscribers supplied by TeleCompetition Inc. of San Ramon, California; License holders compiled from RCR Wireless News...

  • Learning from experience. McMAHON, DEBRA // Telephony;01/11/99, Vol. 236 Issue 2, p28 

    Looks at the economic conditions of the telecommunications industry in the United States. Wireless prices; Ways out of the commodity swamp; Requirements of winning in telecom business; Customer services.

  • Location-based services offer a global opportunity for new revenue. McCabe, Eric // Telecommunications - Americas Edition;Oct99, Vol. 33 Issue 10, p99 

    Examines how network operators can use wireless location-based services to differentiate, gain market leadership and hone critical technical skills. General categories of location-based services and examples of each; Progression of location technology; Market for location-based services;...

  • Overcoming Data's 'Slow Stigma.'. Eggleston, C. Hunt // Wireless Week;02/21/2000, Vol. 6 Issue 8, p81 

    Deals with customer satisfaction in the wireless communication industry. Factors that contribute to problems in customer services; Solutions.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics