Be sure you're complying with patient rights regs

January 2010
Hospital Access Management;Jan2010, Vol. 29 Issue 1, p11
The article discusses whether the patient access staff is familiar with government requirements for giving patients information on complaint filing. Hospital manager Vicki Lyons mentions that patients are provided with a packet during registration which includes an explanation as to how one can file a grievance, patients right paper, and a pain control guide. It further discusses the conditions of patients' admission form with the right to make decision for their medical care.


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