BBVA Branches Into Video

Bills, Steve
December 2009
Bank Technology News;Dec2009, Vol. 22 Issue 12, p1
Trade Publication
The article discusses the installation of videoconferencing systems by several financial institutions including BBVA Compass Bank to serve customers, replacing tellers. BBVA Compass Bank is doing a test on its Virtual Banker System that provides mortgage origination and investment services at several branches that lack specialists. Shelaghmichael Brown, a senior executive vice president at Compass, mentions the bank's plan to install the system at various branches in 2010.


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