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- Landmark Home Furnishings 5 victory retail park. // Cabinet Maker;03/10/2000, Issue 5178, p11
Reports on the customer service at Landmark Home Furnishings store in Great Britain.
- Mystery Shopper Belfast. // Cabinet Maker;03/30/2001, Issue 5231, p10
Observes customer services of various home furnishings in Great Britain. Lack of service commitment at Sofa Workshop; Incompetence of assistant and sales people at Habitat; Confidence and competence of sales people at Reid & Leather.
- Support safe shopping and fill in the form. // Cabinet Maker;6/22/2001, Issue 5243, p7
Evaluates customer service, salespeople's product knowledge, and store display at various furniture stores in Bath, England. Selection of furniture; Salesman's acknowledgement of customers; Interest to make sales.
- Multiyork. // Cabinet Maker;06/09/2000, Issue 5191/5192, p10
Focuses on the customer service given by furniture store Multiyork in Great Britain.
- Bold Street Bed Centre. // Cabinet Maker;5/12/2006, Issue 5487, p27
The article evaluates the Bold Street Bed Center in Preston, England. Although the interiors did not appeal on entry, the choice of beds more than made up for it. The salesman assisted his customer with his selections, gave information about the beds and also the sales policy of the store. The...
- Sleepmasters. // Cabinet Maker;5/12/2006, Issue 5487, p28
The article evaluates the customer service of Sleepmasters, a furniture store in Preston, England. The salesman was disinterested in helping the customer make his purchase of a bed. He was unable to explain the facts and prices of the beds. Although the store had several selling strategies the...
- Direct furniture 37 Claremont road. // Cabinet Maker;03/10/2000, Issue 5178, p10
Features the customer service at the retail store of Direct Furniture in Great Britain.
- Marriotts 91-103 new road. // Cabinet Maker;03/10/2000, Issue 5178, p11
Features Marriotts furniture retail store in Great Britain, offering favorable customer service and furniture availability and variety.
- Mystery Shopper Portsmouth: MFI. // Cabinet Maker;7/6/2001, Issue 5245, p11
Comments on the furniture shopping assistance of MFI Home Works in Portsmouth, England. Failure of staff to acknowledge customers; Inability to provide information; Dissatisfaction of customer value.