TITLE

A REVIEW OF THE DIFFERENCES BETWEEN NOVICES AND EXPERTS IN SPECIFYING INFORMATION REQUIREMENTS

AUTHOR(S)
I-Lin Huang
PUB. DATE
October 2009
SOURCE
Allied Academies International Conference: Proceedings of the Ac;Oct2009, Vol. 13 Issue 2, p32
SOURCE TYPE
Conference Proceeding
DOC. TYPE
Article
ABSTRACT
Information requirement analysis is an error prone process, especially for novice information analysts. In order to improve the accuracy of requirement specifications, various requirement analysis techniques have been proposed and used by academics and practitioners as an effective tool to help information analysts to capture, understand, and represent business information requirements. However, the cognitive abilities of information analysts are still the most important determinant for the accuracy of requirement specifications. Empirical studies have showed that the performance of novice information analysts is significantly lower than that of expert information analysts. Empirical studies have also shown that the different modeling behaviors account for the difference of cognitive abilities between novice and expert information analysts. By literature review, this paper identified four characteristics of modeling behaviors that set expert and novice information analysts apart: model-based reasoning, mental simulation, critical testing of hypotheses, and analogical domain knowledge reuse. A future research direction is also suggested on the cognitive models that can explain the cognitive differences between novices and experts in the modeling process of information requirement analysis.
ACCESSION #
47108165

 

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