Higher staff survey response rate improves NHS trust performance

November 2009
People Management;11/19/2009, Vol. 15 Issue 24, p14
The article highlights the views of Catherine Hall, associate human resource (HR) director of Hinchingbrooke Healthcare NHS Trust, on the influence of response rate to Great Britain National Health Service (NHS) annual staff survey on trust performance. Hall claimed that increasing survey response rate to 68 percent allowed the trust to identify areas that need improvement and increase staff satisfaction.


Related Articles

  • French Doctors Working in Great Britain: A Study of their Characteristics and Motivations for Migration. Duverne, Anabelle; Carnet, Didier; d'Athis, Philippe; Quantin, Catherine // International Journal of Health Science;Apr-Jun2009, Vol. 2 Issue 2, p210 

    Objective: This study aims to investigate and discuss the reasons why French doctors choose to work in Great Britain. Methods: A self-completed questionnaire was sent to French doctors having studied in France and registered with the British Medical Council in 2005. Results: The response rate...

  • QUALITY ASSURED. Mortlock, Sue; Carter, Alison // Coaching at Work;Nov/Dec2012, Vol. 7 Issue 6, p34 

    The article discusses the findings from a research study aimed to design a comprehensive and evidence-based coaching evaluation methodology, carried out by the Institute for Employment Studies for the National Health Services (NHS) Institute for Innovation and Improvement of Great Britain....

  • Opinion: Ballot box.  // GP: General Practitioner;4/9/2010, p28 

    The article reports that a new survey has found that 66% of general practitioners (GPs) in Great Britain think the public should have a say in how National Health Service (NHS) funding is spent.

  • NHS finance staff feel `unappreciated'.  // Public Finance;09/19/97, p5 

    Cites a British National Health Service Executive survey entitled `Health of the Finance Function' on NHS finance staff. Lack of reward or appreciation; Limited opportunities for personal and professional advancement; Lack of support for training; Concern of Executive finance director Colin Reeves.

  • Opinion: Ballot box.  // GP: General Practitioner;3/12/2010, p30 

    The article presents the poll opinion of general physician (GPs) on regulation of National Health Service (NHS) of Great Britain.

  • PCTs fail to set up boundary LESs.  // Pulse;5/16/2012, Vol. 72 Issue 18, p8 

    The article discusses the result of a survey by Pulse which reveals the failure of 20 Primary Care Trusts (PCTs) to agree with the local enhanced service (LES) with their Local Medical Committtee (LMC), which aims to provide support to home visits in commuters in the pilot areas in Great Britain.

  • Market testing divides NHSME. Wheal, Chris // Public Finance;2/25/94, p6 

    Reports on the split in Great Britain's National Health Service Management Executive over methods to help trusts carry out market testing. Key policy makers' preference for the executive to offer a consultancy service rather than just issue guidance.

  • Public blames Labour for state of NHS. Harding, David // Public Finance;12/15/2000-01/04/2001, p12 

    Presents the result of the survey on the satisfaction of the public with the National Health Service (NHS) in Great Britain. Rise of the public's dissatisfaction with the state of NHS; Reduction of the number of individuals satisfied with the service; Percentage of the respondents blaming the...

  • NHS survey.  // RoSPA Occupational Safety & Health Journal;Jul2012, Vol. 42 Issue 7, p25 

    The article offers information on the results and background information and resources of the Great Britain National Health Service (NHS) survey run by the National NHS Staff Survey Co-ordination Centre, which are available at http://nhsstaffsurveys.com.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics