Machine Learning based Work Task Classification

Granitzer, Michael; Rath, Andreas S.; Kröll, Mark; Seifert, Christin; Ipsmiller, Doris; Devaurs, Didier; Weber, Nicolas; Lindstaedt, Stefanie
October 2009
Journal of Digital Information Management;Oct2009, Vol. 7 Issue 5, p305
Academic Journal
Increasing the productivity of a knowledge worker via intelligent applications requires the identification of a user's current work task, i.e. the current work context a user resides in. In this work we present and evaluate machine learning based work task detection methods. By viewing a work task as sequence of digital interaction patterns of mouse clicks and key strokes, we present (i) a methodology for recording those user interactions and (ii) an in-depth analysis of supervised classification models for classifying work tasks in two different scenarios: a task centric scenario and a user centric scenario. We analyze different supervised classification models, feature types and feature selection methods on a laboratory as well as a real world data set. Results show satisfiable accuracy and high user acceptance by using relatively simple types of features.


Related Articles

  • From knowledge to distraction. Spira, Jonathan // KM World;Mar2007, Vol. 16 Issue 3, p1 

    The article illustrates the impact of information overload on workplace in the U.S. For companies with thousands of knowledge workers, information overload costs them billions of dollars in lower productivity and affected innovation. Information overload has been shown to lower comprehension...

  • Yikes! Deadwood Is Creeping Back. STEWART, THOMAS A.; CURRY, SHEREE R. // Fortune;8/18/1997, Vol. 136 Issue 4, p221 

    Reports on the number of staff jobs being maintained in corporations as of 1997. Discovery that many companies are more willing to squeeze suppliers and hourly labor than staff; View of the author that this trend speaks ill of the efficiency and fairness of the corporations; Importance of...

  • Perception of Top Level Knowledge Workers on Productivity Improvement through Tools and Techniques. Mohanta, Gauranga Chandra; Thooyamani, Kaluvan Paraman // Journal of Management Research;Jan2010, Vol. 2 Issue 1, p1 

    Improving productivity of knowledge workers is one of the major challenges in today's global environment. Through exploratory research, effort has been made to identify various tools & techniques those can improve productivity of knowledge workers. Through survey, effort has been made to find...

  • Using Penalty Function Method for Measuring Productivity in the Knowledge Workers Clusters. Najafi, Asadallah // World Applied Sciences Journal;2013, Vol. 24 Issue 1, p96 

    It is commonly recognized that knowledge is the only source of core competence in the knowledge-based companies, but productivity rate of knowledge worker is always Low. This study seeks to identify factors influence on the productivity. In addition, it presents knowledge workers clusters and...

  • KNOWLEDGE PERSPECTIVES IN PROJECTS: UNDERSTANDING THE ROLE OF TIME. Wu, Dezhi; Passerini, Katia // Proceedings for the Northeast Region Decision Sciences Institute;2011, p878 

    The purpose of this research is to investigate individual perceptions of time and time management strategies that knowledge workers utilize to achieve their productivity in the execution of their daily tasks, projects and routines. Projects have specific time durations from the beginning to the...

  • Give Your Unsung Office Heroes a Raise. Waber, Ben // Harvard Business Review Digital Articles;9/23/2014, p2 

    The article analyzes the individual productivity of knowledge workers and capability to interact with others in the a team and proposes businesses to restructure financial incentives and create bonuses to reward the behavior of workers and to encourage them to share information and work together.

  • Euro info pros earn the biggest bucks. Williams, Peter // Information World Review;Dec2008, Issue 252, p05 

    The article focuses on the larger earnings of information professionals in continental Europe than of those in Great Britain, the U.S. and Canada. According to a salary report, European professionals on average earn $33,000 more than their Canadian colleagues. The average salary of 42,674 pounds...

  • HERE TODAY, OUTSOURCED TOMORROW: KNOWLEDGE WORKERS IN THE GLOBAL ECONOMY. Mosco, Vincent // Javnost-The Public;2005, Vol. 12 Issue 2, p39 

    Outsourcing of jobs, particularly the growing practice of sending the jobs of U.S. knowledge and communication sector workers to other countries, has become a significant issue in academic, policy and media circles. The paper begins by defining knowledge workers and summarising debates about...

  • TRAINING.  // Information World Review;Feb2004, Issue 199, p25 

    Presents several training courses and seminars for information professionals in London, England from February to March 2004. Communities of Practice; Knowledge Management: The Basic Concept for Workplace Libraries; Training for Trainers: Developing Effective Training Programs.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics