DOJ's Civil Rights Division: Opportunities Exist to Improve Its Case Management System and Better Meet Its Reporting Needs

Larence, Eileen Regen
December 2009
GAO Reports;12/3/2009, p1
Government Documents
The article presents a report that addresses the inquiries about the performance of the official electronic data system Interactive Case Management (ICM) used by the Civil Rights Division of the Department of Justice (DOJ) in the U.S. It states that the Government Accountability Office (GAO) analyzed the DOJ guidance about the development and maintenance of the systems. It adds that GAO interviewed the Division's information technology (IT) officials about the actions taken on ICM's performance.


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