N times Z equals fuzzy logic

Gibbs, Mark
May 2001
Network World;05/07/2001, Vol. 18 Issue 19, p150
Trade Publication
Comments on the use of total cost of ownership (TCO) and return on investment (ROI) in measuring the costs of information technology (IT) as of May 7, 2001. Limitations of the business models approach in justifying IT costs; Analysis of the value that an IT investment could bring to the organization or company.


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