Confront-don't criticize-to improve performance

Kinlaw, Dennis C.; Christensen, Donna R.
January 1984
Advanced Management Journal (03621863);Winter84, Vol. 49 Issue 1, p56
Academic Journal
Differentiates the concept of confrontation and criticism in relation to the relationship between managers and employees. Elements in successful confrontation; Objective of performance counseling; Recommendations for managers.


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