needed: top management attention to the role of the first-line supervisor

Zierden, William E.
June 1980
Advanced Management Journal (03621863);Summer80, Vol. 45 Issue 3, p18
Academic Journal
Discusses the problems encountered with the role of first-line supervisor (FLS). Scope of FLS job and authority; Coordination in the FLS job; Conflicting signals experienced by an FLS; Factors causing the complaint about the treatment of hourly employees by FLS.


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