TITLE

Workplace Incivility: How Should Employees and Managers Respond?

AUTHOR(S)
Sidle, Stuart D.
PUB. DATE
November 2009
SOURCE
Academy of Management Perspectives;Nov2009, Vol. 23 Issue 4, p88
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This article reports on the way employees handle uncivil behavior by other employees in the workplace. Research by Lilia M. Cortina of the University of Michigan and Vicki J. Magley of the University of Connecticut shows that such incivility has a negative effect on employee morale and productivity and can cause stress, distraction, and low job satisfaction. Surveys indicated that a very small percentage of employees report such incivility to superiors or human resource departments. The report advises managers not to wait for employee complaints, but to install mechanisms that will prevent uncivil conduct in the workplace.
ACCESSION #
45590142

 

Related Articles

  • Get The Scoop On Favoritism.  // TeamWork;May2013, Vol. 20 Issue 5, p6 

    The article suggests that the close bonding with the co-worker or working with the family members can increase the productivity of a team at a workplace.

  • INTELLIGENCE AND JOB SATISFACTION. Ganzach, Yoav // Academy of Management Journal;Oct98, Vol. 41 Issue 5, p526 

    Previous research has emphasized either situational or dispositional/motivational variables as determinants of job satisfaction. The current study suggests that cognitive variables, and intelligence in particular, may also be important determinants. The relationship between intelligence and job...

  • Beating the career blues. Clawson, James G.; Haskins, Mark E. // Academy of Management Executive;Aug2000, Vol. 14 Issue 3, p91 

    Employees at all levels are susceptible to the career blues, which occur when their work is rated good enough, but they devote neither all their time at work nor talents to their work. Their energy for work and efforts toward it are low, they do not have a positive attitude about work, and their...

  • Keep your cool during first days on new job. Scott, Niki // San Diego Business Journal;04/13/98, Vol. 19 Issue 15, p53 

    Presents several tips for employees on how to survive the first days in a new job.

  • How much fun is your workplace? Smith, Shawn // Westchester County Business Journal;12/9/2002, Vol. 41 Issue 49, p4 

    Provides tips in creating a fun work environment. Incorporation of humor when delivering a managerial speech; Recognition on the creativity of employees; Conduction of corporate activities.

  • Dealing with Grief in the Workplace Can Benefit Productivity. Schoeneck, Therese S. // Business Journal (Central New York);04/28/2000, Vol. 14 Issue 17, p16 

    Offers tips on how to relate to employees or co-workers when they are grieving or in crisis. Creation of an understanding and safe environment that allows employees to grieve while maintaining productivity; Effect of unresolved grief on the health of a business; Importance of co-workers'...

  • Intervening in workplace conflict. Hackley, Susan // Executive Leadership;Sep2011, Vol. 26 Issue 9, p7 

    The article provides an answer to a question of resolving workplace conflicts.

  • MENTALLY MALTREATMENT ON A WORKPLACE. Poï¿œun, Barbara; Decman Dobrnjic, Olga; Temeljotov Salaj, Alenka // Iskanja;2011, Vol. 31 Issue 43/44, p12 

    In this paper the results of a research would be shown: how frequently mobbing is occurred within working environment, what kinds of mobbing are prevailing within these environments and who are the most exposed to them. Mobbing is a form of behaviour in which an individual or a large group of...

  • The Place of Sacred Space. Hall, Kathryn // Journal for Quality & Participation;Mar/Apr99, Vol. 22 Issue 2, p44 

    Reflects on what makes a place a sacred place to work. How to choose the right room to work; Benefits of burning sage in the workplace; Other elements which contribute to how a room feels.

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics