Significant Announcements by Online Travel Agencies

Burns, John
October 2009
Hospitality Upgrade;Autumn2009, p130
Trade Publication
The article focuses on the reduction of hotel booking fees by the online travel agencies (OTAs) Expedia.com and Orbitz.com made before July 15, 2009 in the U.S. as the total cost of hotel reservation will be shown by Orbitz.com in its hotel booking displays. Lodging inventory with deep rate reductions were offered to OTAs by hotels between 2000 and 2002. OTAs began to be viewed in 2007 as having acceptable fees, convenient payment plans, and expanded inventory control options.


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