Protect and serve

Butler, Mark
October 2009
People Management;10/22/2009, Vol. 15 Issue 22, p17
The article focuses on the concept of resilience in a company. Resilient people are characterized by their action to change what they can within their limits and to become a source of hope to others. Resilience is associated with personal attributes like calmness under duress, reflection on performance through feedback, and learning systematically from both success and failure. It is stressed that a team's ability to focus and innovate can be led by one person's resilience.


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