October 2009
Travel Weekly (UK);10/16/2009, p28
Trade Publication
The article offers information on how a travel agent at Thomson Corp. dealt with a customer. Though the agent showed the client their recommended brochure, she didn't ask about his budget. However, the agent didn't try to close the sale, asking the client to return after thinking over it. The client says that the agent took care over the request, but felt that he needs to find out more information on his own, before making a decision.


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