Learning organisations and organisational learning: What have we learned?

Marshall, Joe; Smith, Simon; Buxton, Steve
September 2009
Management Services;Autumn2009, Vol. 53 Issue 3, p14
Academic Journal
The article discusses a study which examines the learning climate and capability, as well as the impact of organisational learning (OL) on performance. The study explores the views of individuals on quality management system, learning climate and sub cultures and communities. Among the learning characteristics that were addressed are learning approach to strategy, informatting, internal exchange and self development opportunities. Key findings indicated that senior managers have low dissatisfaction of internal communication as compared to maintenance and process employees. Furthermore, researchers found that self development opportunities have the highest mean dissatisfaction score of all.


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