TITLE

Land of Leather

PUB. DATE
May 2001
SOURCE
Cabinet Maker;05/25/2001, Issue 5239, p10
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Relates experiences on furniture shopping at the Land of Leather store in Great Britain. Lack of customer acknowledgement; Negligence of staff to identify customer needs; Failure of the salesperson to provide information on the furniture products.
ACCESSION #
4505776

 

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