The Cable Industry's Mr. Fix-It

October 2009
Multichannel News;10/26/2009, Vol. 30 Issue 40, p17
The article profiles Tom Rutledge, chief operating officer of Cablevision Systems Corp. It mentions that Rutledge first worked as a lineman at Eastern Telecom when he was still in college. Rutledge was an economics major and did not plan to be in the cable industry. However, since he graduated in 1977, he worked at Time Warner Cable Inc., a cable company. He started as the president of the cable unit at Cablevision Systems in 2002 and has faced problems concerning customer service reputation.


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