Dealers train to meet Net customers on their turf

Osburn, Chaz
May 2001
Automotive News;5/21/2001, Vol. 75 Issue 5931, p6T
Trade Publication
Focuses on Seattle, Washington-based automotive electronic commerce company Cobalt Group's e-Dealership Academy course, which trains automobile dealers in the United States on how to deal with customers on the Internet. Cost of the course; Description of the training; Percentage of car buyers predicted that would use the Web to make a purchase or obtain a referral.


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