TITLE

Customers' complaints linger on Web

AUTHOR(S)
Harris, Donna
PUB. DATE
May 2001
SOURCE
Automotive News;5/14/2001, Vol. 75 Issue 5929, p6
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Comments on the Web site, badbusinessbureau.com, which posts the complaints of customers. Dominance of complaints against the automobile industry; Difference of the Web site from the Better Business Bureau.
ACCESSION #
4498799

 

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