'Engage staff to stop another banks crisis.'

Phillips, Lucy
October 2009
People Management;10/8/2009, Vol. 15 Issue 21, p8
The article reports on a comment from Nita Clarke, joint author of a government-commissioned review by David McLeod, saying that better staff engagement could have prevented the near-collapse of the Royal Bank of Scotland (RBS) in 2008. Clarke told a Labour Party conference that his review showed that better engagement could save British firms 50 billion pounds through increased productivity, lower absenteeism and better staff well-being. The government has accepted the recommendations into boosting engagement outlined in the review.


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