TITLE

Remarkable Service

AUTHOR(S)
Ramsey, Lindsey
PUB. DATE
October 2009
SOURCE
FoodService Director;10/15/2009, Vol. 22 Issue 10, p26
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article features Jon Lewis, director of dining at Ball State University in Muncie, Indiana. He has improved food service at the university by implementing the Remarkable Service Program which recognizes outstanding employees and empowering them with new meal plans. Lewis increased non-resident meal plan participation by giving more options at lower prices. He responded to more national brand retail operations and implemented a culinary-focused team in all food venues.
ACCESSION #
44861811

 

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