In-house HR saves £3m for insurance group

September 2009
People Management;9/24/2009, Vol. 15 Issue 20, p10
The article reports on the £3 million saved by LV=, formerly known as Liverpool Victoria, when it brought back its human resources function (HR) in-house instead of outsourcing it, according to LV= HR director David Smith. LV= has 4,000 staff managing more than £8.2 billion in assets and the first Smith did when he joined the group in 2008 was to retrieve the HR function, which was supported by chief executive Mike Rogers as he saw the strategy as an integral part of the business. Smith has also created a process to build future talents.


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