CCS cuts commission to 5% on cancellations

October 2009
Travel Weekly (UK);10/2/2009, p5
Trade Publication
The article reports that Complete Cruise Solution's decision (CCS) to reduce agent commission on cancelled bookings to 5% from October 2009 has been criticized by cruise agents. Letters from CCS, which represents P&O Cruises, Cunard and Ocean Village, regarding the change on all new bookings have been received by agents. According to Cruise.co.uk chairman Andrew Gardner, cancellations can be 5%-10% of all bookings.


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