A Partnership: Claims and IT

October 2009
Best's Review;Oct2009, Vol. 110 Issue 6, p118
Trade Publication
The article discusses the importance of the partnership between claims management and information technology (IT) organizations in designing and introducing a target operating model for litigation management. It mentions that a project team must spend more effort on skills development, institutional readiness and training. It relates that the integration of an integrated technology platform will enable claims leadership to do its duties using the proper methods of leveraging business data.


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