Toucan Travel

September 2009
Travel Weekly (UK);9/25/2009, p41
Trade Publication
In this article, the mystery shopper evaluates the consumer services of travel agency Toucan Travel, for a cruise to Nile River. The customer states that the consultant of the agency had enough product knowledge to give advise and tried to get something to suit the customer's requirements. The customer states that the consultant was enthusiastic and gave personal attention. The agency is given 71% score for its services.


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