TITLE

First Choice

PUB. DATE
September 2009
SOURCE
Travel Weekly (UK);9/25/2009, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
In this article, the mystery shopper evaluates the services of travel agency First Choice Inc., located at 48 Chantry Way in London, England, for a cruise to Nile. It is stated that, the agent of the agency during consultation didn't take any interest in the needs of the shopper. The agent gave a generic business card with no contact name, and offered no upgrades or extras. It is stated that, the agent was just doing her job and it was neither a personal nor pleasurable experience.
ACCESSION #
44747741

 

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