TITLE

Reforming Public Management: Analyzing the Impact of Public Service Reform on Organizational and Managerial Trust

AUTHOR(S)
Battaglio Jr., R. Paul; Condrey, Stephen E.
PUB. DATE
October 2009
SOURCE
Journal of Public Administration Research & Theory;Oct2009, Vol. 19 Issue 4, p689
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
A factor that has proved important in acceptance of organizational change is the level of organizational and managerial trust. More than 10 years since its passage, civil service reform in Georgia continues to stimulate debate regarding employment at will (EAW) relationships in the public sector. Beginning July 1996, new hires in the Georgia state workforce were designated unclassified, thus serving at the will of public managers. Indeed, the acceptance of EAW in the public workforce may depend upon employee trust in organizational leaders and their ability to act responsibly in personnel matters. Given that managerial flexibility in human resource (HR) practices is a cornerstone of these reforms, confidence in managers and their discretion over HR is critical to easing employee reservations toward EAW. Utilizing a 2006 survey assessing attitudes toward EAW among Georgia state HR professionals, the present analysis seeks to advance understanding of the impact of trust on the EAW relationship among HR professionals. Utilizing ordered logistic regression to explore this impact, we demonstrate that Georgia HR professionals are somewhat receptive to an EAW system but sour on its implementation as evidence of spoils-related activities and actions appear in the workforce. The study findings indicate that EAW systems may have a fundamental flaw in that they may undermine trusting workplace relationships necessary for effective public management.
ACCESSION #
44587009

 

Related Articles

  • Does education equal knowledge? How much education is necessary for management success in the public sector: "A current challenge in organizational change and intervention". Williams, Henry E. // Recherches en Sciences de Gestion;2014, Issue 105, p85 

    The goal of this study is to identify the competencies and behavioral differences between the independent variables associated with levels of education and years of experience and to determine which level of either or combination of both are more important when determining which variable is more...

  • Business Process Reengineering. Chamberlin, John // Management Services;Winter2009, Vol. 53 Issue 4, p38 

    This paper cites recent research into two public sector/local government organisations (LGOs), as they attempted to implement change through Business Process Reengineering (BPR). The unfortunate but not entirely unpredictable outcomes of the research were that these organisations were not...

  • The Paradox of Post-Bureaucracy: Trust Formation among State Administration Employees in Finland. KOIVUMÄKI, JAAKKO; PYÖRIÄ, PASI // Journal of Social Research & Policy;Jul2012, Vol. 3 Issue 1, p115 

    This paper discusses civil servants' trust in management under conditions of organizational change. The paper draws on a survey and qualitative interview material collected from five knowledge-intensive public sector organizations in Finland. The results indicate that the post-bureaucratic model...

  • LEADERSHIP EFFECTIVENESS IN IMPLEMENTING CHANGE AND DRIVING INNOVATION: A STUDY AMONG PUBLIC SECTOR EMPLOYEES. BASHEER, AZ-HAR; SULPHEY, M. M. // Asia Pacific Journal of Research in Business Management;Sep2012, Vol. 3 Issue 9, p1 

    Leadership effectiveness is considered as one of the major impediments in implementing change and innovation in organizations. Leadership effectiveness when assessed in terms of skill set possessed include ability to coach, ability to reward, ability to communicate, ability to motivate, ability...

  • Influence of Relationship of POS, LMX and Organizational Commitment on Turnover Intentions. Ahmed, Ishfaq; Ismail, Wan Khairuzzaman Wan; Amin, Salmiah Mohamad; Ramzan, Muhammad // Organization Development Journal;Spring2013, Vol. 31 Issue 1, p55 

    This research is aimed to see the impact of social exchange i.e. perceived organizational support (POS) and leader member exchange (LMX) on organizational commitment and turnover intention in public sector organization. A total of 280 respondents participated in survey at two spans of time....

  • Unlocking the Human Potential for Public Sector Performance. Bertucci, Guido // Public Personnel Management;Fall2006, Vol. 35 Issue 3, p175 

    The field of HRM has evolved significantly in the past decades as external and internal pressures have forced governments to redefine the role of the state and recalibrate public administration capacities. A number of innovative policies and practices, many of them borrowed from the private...

  • Time for change. Charmberlin, John // Management Services;Winter2010, Vol. 54 Issue 4, p10 

    The article focuses on business process reengineering (BPR). It was observed that public sector organizations lack effective management and leadership, and implementing radical change may lead to changes in the organizational structure, reductions in headcount, and loss of budget. Highlighted is...

  • Building an Architecture for Leadership Development. Westbrook, Marie A. // Public Manager;Fall2012, Vol. 41 Issue 3, p60 

    The article focuses on the importance to build a framework for leadership development in private and public organizations in the U.S. The author mentions that there should be development at all levels across organizations, as it help influence performance, culture and climate. She states that...

  • HOW LEADERSHIP AFFECTS ORGANIZATIONAL CHANGE PROCESS. YASIR, RAJA MUHAMMAD; NAEEM, HUMAYOUN // International Journal of Research in Commerce, IT & Management;Feb2014, Vol. 4 Issue 2, p10 

    Leadership seems to be the chief factor which aligns and coordinates with the organizational processes. Leadership of the organization is linked with the functioning and performance of the organization and it reflect how effective they are in achieving their desirable outcomes, (Lewis, Packard,...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics