TITLE

The Kaiser Permanente Electronic Health Record: Transforming And Streamlining Modalities Of Care

AUTHOR(S)
Chen, Catherine; Garrido, Terhilda; Chock, Don; Okawa, Grant; Liang, Louise
PUB. DATE
March 2009
SOURCE
Health Affairs;Mar/Apr2009, Vol. 28 Issue 2, p323
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
We examined the impact of implementing a comprehensive electronic health record (EHR) system on ambulatory care use in an integrated health care delivery system with more than 225,000 members. Between 2004 and 2007, the annual age/sex-adjusted total office visit rate decreased 26.2 percent, the adjusted primary care office visit rate decreased 25.3 percent, and the adjusted specialty care office visit rate decreased 21.5 percent. Scheduled telephone visits increased more than eightfold, and secure e-mail messaging, which began in late 2005, increased nearly sixfold by 2007. Introducing an EHR creates operational efficiencies by offering nontraditional, patient-centered ways of providing care.
ACCESSION #
44537904

 

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