September 2009
Travel Weekly (UK);9/4/2009, p28
Trade Publication
The article presents tips from Mystery Shopper, an agent for the "Travel Weekly" for travel agents on how to offer tours to Hong Kong, China during the Chinese New Year Celebration. It is suggested to make the most of the sales by advising clients to arrive in the city a couple of days before Chinese New Year. To get the best view of the spectacular fireworks display, customers should be advised to get to Victoria Harbor.


Related Articles

  • The target.  // Travel Weekly (UK);9/4/2009, p28 

    The article presents information related to visits by Mystery Shopper, an agent for the journal "Travel Weekly" to evaluate travel agencies in Wrexham, Wales providing holiday packages to Hong Kong for the Chinese New Year in 2010. Vast differences between the agencies was found by Mystery...

  • Thomson.  // Travel Weekly (UK);9/4/2009, p28 

    The article presents information related to a visit by Mystery Shopper, an agent for the journal "Travel Weekly" to Thomson Holidays of TUI UK in Wrexham, Wales. According to the agent, the consultant did not appear to have any knowledge about the Chinese New Year. She did a search and gave a...

  • Going Places.  // Travel Weekly (UK);9/4/2009, p28 

    The article presents information related to a visit by Mystery Shopper, an agent for the journal "Travel Weekly" to Going Places's travel agency in Wrexham, Wales. During the checking for the date of the Chinese New Year, the agent asked lots of questions from the Mystery Shopper. Although she...

  • Scoring system.  // Travel Weekly (UK);6/26/2009, p29 

    The article focuses on the scoring criteria used to assess several travel agencies, for the services and packages offered by them, being visited by the shopper termed as mystery shopper. 50% of the travel agencies were scored on the basis of the advice and product knowledge provided by them. 25%...

  • The target.  // Travel Weekly (UK);7/24/2009, p38 

    The article presents information on the evaluation of various British travel agents offering tours to Australia, by Mystery Shopper, a representative for the journal "Travel Weekly." According to Mystery Shopper, Flight Centre did not offer specific information about tours. A better customer...

  • MYSTERY SHOPPER.  // Travel Weekly (UK);6/7/2012, Issue 2120, p34 

    The article focuses on Mystery Shopper's evaluation of customer service offered to him at various travel agents he visited in Brighton for a package tour to Vietnam. He remarks that an exceptionally friendly agent rose to his feet and suggested the Best of Vietnam private tour at Trailfinders. A...

  • Thomas Cook First Choice Going Places Thomson.  // Travel Weekly (UK);7/20/2007, p57 

    The article presents the result of a customer service evaluation of a travel agency conducted by a mystery shopper. The mystery shopper is convinced the agent who represented the company was brusque when dealing with the undercover shopper. While, the shopper was discouraged to make a purchase,...

  • MYSTERY SHOPPER.  // Travel Weekly (UK);11/7/2013, Issue 2193, p52 

    The article presents the views of Mystery Shopper regarding the various travel agencies visited by him in search of a Morocco Holiday. He comments on the tour offered by Queen House. He remarks that he was offered the price of 180 pound for the Insight Vacations Best of Morocco tour with flights...

  • Mystery Shopper from Swansea.  // Travel Trade Gazette UK & Ireland;2/26/2010, Issue 2902, p28 

    The article presents information on a mystery shopper in search of a tour package to Athens, Greece, for a couple within the budget of 1000 pounds.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics