The Co-operative Travel

September 2009
Travel Weekly (UK);9/4/2009, p28
Trade Publication
The article presents information related to a visit by Mystery Shopper, an agent for the journal "Travel Weekly" to Co-operative Travel Group's travel agency in Wrexham, Wales. The Mystery Shopper explains that the agent called Premier Holidays to check the availability for the required holidays and told that the operator's recommendations are reliable. According to the Mystery Shopper, the system used by the agent seemed to be inefficient although she tried her best.


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