September 2009
Travel Weekly (UK);9/4/2009, p12
Trade Publication
The article presents the views of the winners of the Agent Excellence Awards in 2009, on the importance of awards for them. Karen Moule from Norwich, England-based Fred Olsen Travel received the award in the Best Manager for a Small Agency category. She said that the award helped in impressing the customers and it also boosted her confidence. Gillian Brett from Westoe Travel won the award of Most Innovative Agency. According to her, she used the award as an advertising tool.


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