A Community Hospital's Journey into Lean Six Sigma

Stuenkel, Kurt; Faulkner, Taunya
September 2009
Frontiers of Health Services Management;Fall2009, Vol. 26 Issue 1, p5
The implementation of Lean Six Sigma and 100-day workouts throughout the 304-bed Floyd Medical Center community hospital organization has led to sustainable results and a marked change in culture. The organization-wide learning of such an effort is deep and intense, and to remain focused and successful it must be a priority of top management. The workout methodology can assist the organization to carry projects to completion and to achieve rapid implementation of desired improvements.


Related Articles

  • Lots of tools, a single goal. Thrall, Terese Hudson // H&HN: Hospitals & Health Networks;Jul2007, Vol. 81 Issue 7, pLS-7 

    The article focuses on the use of quality improvement tools by Nebraska Medical Center in Omaha. Jason Lebsack, manager of the hospital's Six Sigma tool department, discusses how the various methods of the tools of the hospital conflict with one another. Lebsack relates a project in which...

  • UTILIZATION OF SIX SIGMA METHODOLOGIES TO IMPROVE EFFICIENCY IN AN OUTPATIENT ONCOLOGY INFUSION AREA. Ronsman, Ann Marie; Kirchoff, Kevin; Scott, Kristen; Bair, Brain // Oncology Nursing Forum;Mar2007, Vol. 34 Issue 2, p534 

    Administration of chemotherapy and other supportive treatments to large volumes of oncology patients in a way that is efficient, effective and safe is a constant challenge in the outpatient oncology setting. Ability to manage scheduled patients along with walk in patients and patients with acute...

  • Projects improve patient flow, shorten LOS. Mabe, Patricia L. // Hospital Case Management;Aug2008, Vol. 16 Issue 8, p121 

    The article describes the two Six Sigma projects at Wake Forest University Baptist Medical Center in Winston-Salem, North Carolina. The projects focus on improving patient flow, streamlining the processes for transferring patients from the acute care unit to the inpatient rehabilitation unit and...

  • The Art and Science of Winning Physician Support for Six Sigma Change. Ettinger, Walter; Van Kooy, Mark // Physician Executive;Sep/Oct2003, Vol. 29 Issue 5, p34 

    Discusses the application of Six Sigma performance improvement methodology in enhancing physician relationship with hospitals. Concept of the methodology; Strategies for securing physician for Six Sigma; Viability of the approach to build the chasm between the medical staff and management of a...

  • Performance improvement programs fighting a loss cause. Barlow, Rick Dana // Healthcare Purchasing News;Nov2009, Vol. 33 Issue 11, p8 

    The article discusses the use of continuous quality improvement (CQI) and total quality management (TQM) in comparison with lean management and Six Sigma practices in the U.S. health care industry. It explores the opinion of various health care management professionals who prefer lean management...

  • The ups and downs of lean, Six Sigma. Belinski, Jeremy; Geguzys, Ron; Reiter, David; Cox, Terry; Rudomin, Michael // Healthcare Purchasing News;Nov2009, Vol. 33 Issue 11, p12 

    The article focuses on the experience of various health care industry professionals regarding the use of lean management and Six Sigma practices. Jeremy Belinski of Aspen Healthcare states that it took his agency five years to implement the use of the programs. It cites other benefits of the...

  • How to optimize inventory. San, Dee C. // Materials Management in Health Care;Feb2006, Vol. 15 Issue 2, p20 

    The article focuses on the development and implementation of a Six Sigma approach to creating accurate inventory counts at the University of Virginia Medical Center in Charlottesville, Virginia. The move was prompted by the discovery of massive non-compliance with the organization's centralized...

  • The First Step. Gonnering, Russell S. // Quality Progress;Jun2011, Vol. 44 Issue 6, p36 

    The article discusses the significance of understanding the link between the starting point of a project and its processes in starting quality improvement, particularly within the healthcare industry. It notes the importance of data with context in drawing valuable improvement recommendations....

  • The right approach to Six Sigma leadership. GALLI, BRIAN J.; HANDLEY, HOLLY // Industrial Management;May/Jun2014, Vol. 56 Issue 3, p25 

    The article presents a study which examines leadership processes in quality management teams in the healthcare environment. The processes of the Six Sigma leadership model are described which include definition, measurement and improvement. The impact of change management on shared leadership is...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics