CRM Bucks the Downward Financial Trend

Myron, David
September 2009
CRM Magazine;Sep2009, Vol. 13 Issue 9, p4
Trade Publication
The article discusses various reports published within the issue, including one by Jessica Tsai on the significance of customer relationship management (CRM), one by Lauren McKay about taking advantage of essential CRM solutions available, and one about the changes in the Sales Force Automation.


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