TITLE

Choose words with care when apologizing for error

PUB. DATE
October 2009
SOURCE
Healthcare Risk Management;Oct2009, Vol. 31 Issue 10, p115
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers information on the proper conduct when asking for an apology of an adverse event as presented by the senior vice president and senior consultant Monica Santoro at March USA.
ACCESSION #
44374395

 

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