Close the Knowledge Gap

Flinchbaugh, Jamie
August 2009
Assembly;Aug2009, Vol. 52 Issue 8, p48
The author provides insights into the concept of using the A3 improvement process as a lean tool in closing performance gaps. He suggests that in order to close performance gaps, workers should focus first on addressing knowledge gaps. Generating knowledge in lean businesses is important in an efficient processing organization, he adds. According to him, the high probability of success depends on the ability to think and the ability to do.


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