TITLE

American Express

PUB. DATE
August 2009
SOURCE
Travel Weekly (UK);8/7/2009, p27
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article assesses the services provided by American Express Co. in Sheffield, England, by a mystery shopper. The shopper says that it is not clear which side of the agency is for travel and which is one is for currency. According to the shopper, an agent appears not interested to him. He emphasizes that the consultant did not try to close the sale.
ACCESSION #
44195404

 

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