Calif. studies cell-users' rights

Silva, Jeffrey
April 2001
RCR Wireless News;4/16/2001, Vol. 20 Issue 16, p1
Trade Publication
Deals with the proposal of the California Public Utilities Commission which seeks to allow consumers to return mobile phones within 30 days without paying for early termination fees. Doubt of the commission on the legality of the proposal; Why the commission was prompted to propose the policy; Complaints of consumers about service quality and billing problems of wireless communication service providers.


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