Manager's ECM training checklist: six ways to ensure success

Douglass, Mike
April 2009
IM@T.Online;Apr2009, p1
Trade Publication
The article presents information on the need for high quality Enterprise Content management (ECM) system training and some of the ways to achieve maximum benefit from the training. The author thinks that the training is important to an organisation's success. He presents a checklist for managers to evaluate the ECM vendor's training program. One way is to understand the difference between education and training. Others include establishing training goals and choosing the right environment.


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