The Blossoming of a Workplace Drone

Terez, Tom
May 2001
Workforce (10928332);May2001, Vol. 80 Issue 5, p24
Presents an article on how to give importance to the ideas of employees, which can be used as an effective motivational tool and improvement initiative to reflect the mission of a company towards customer satisfaction. How companies can develop relationships with their customers; Application of a company mission in the workplace; Creation of a healthy working environment.


Related Articles

  • Is it a mission, a promise, a commitment or a bunch of hot air? Gitomer, Jeffrey // Enterprise/Salt Lake City;5/4/2009, Vol. 38 Issue 45, p8 

    The author offers his views on mission statements. He says mission statements can be a promise, a commitment, or insincere. He recalls having a banker and a bank for 17 years that fired him, even though its marketing slogan said that it values relationships. He explains that mission statements...

  • How to Grow Customer Trust. DRIGGS, WOODY; STIER, JEFFREY // CRM Magazine;Oct2014, Vol. 18 Issue 10, p10 

    The article provides some tips for organizations on how to develop and maintain trusted customer relationships. Recommendations include creating a clear purpose statement, activating it, and focusing on building trusted customer experiences and interactions. Also mentioned are the...

  • A mission to motivate staff. Day, Julia; Jones, Nick // Marketing Week;6/29/2000, Vol. 23 Issue 22, p42 

    Probes strategies used by companies in Great Britain to motivate employees to concretize the companies' mission statement. Linking of consumers' buying decisions on companies' treatment of their employees; General staff's perceptions on the relevance of corporate values; Dependence of...

  • Thank You Counts. Odell, Patricia // Promo;2006 Sourcebook, p20 

    Considers the impact of employee satisfaction on companies' marketing success and customer gains. Ways of making employees satisfied; Cost benefits of earning the loyalty of customers; Incentive programs that can help improve the performance of employees.

  • Measuring employee output one incentive at a time.  // Concrete Products;Mar2007, Vol. 110 Issue 3, p68 

    The article provides information related to measuring employee output. Each of the companies in the U.S. has adopted an employee-incentive program to improve customer service and profitability. Oregon-based Efficiency Solutions Inc. offers producers a web-based software program to monitor...

  • What Do Your Clients Say About You in the Elevator? Papadoyannis, George // Journal of Financial Planning;Sep2006 Supplement, p13 

    The article reports on the vision statement of financial adviser George Papadoyannis for financial planners in the United States. Among the topics discussed in Papadoyannis' vision statement are the care of clients, the clarity of information, and regulations regarding client meetings....

  • Hug Your People. Mitchell, Jack // Sales & Service Excellence Essentials;Apr2008, Vol. 8 Issue 4, p3 

    The article presents suggestions on how employers should treat their workers. The entry cites that workers should be appreciated and valued by showing affection, or simply, by hugging them. As according to studies, customers are satisfied when associates are satisfied. In addition, five...

  • crafting your MISSION STATEMENT in FOUR easy steps. Yankee, Steve // EventDV;May2010, Vol. 23 Issue 4, p39 

    The author discusses the importance of setting goals for the multimedia business including financial, customer service and marketing goals. He suggests that companies should create their mission and vision to lay the foundation for fulfilling goals. The author suggests goals for companies to...

  • Reward for Value: Six Steps to Increasing Your Company's "People Value" Rosalie, Joe // Benefits & Compensation Digest;Jul2005, Vol. 42 Issue 7, p28 

    Presents guide for implementing a reward for value approach to improve employees' performance and productivity. Factors to consider in assessing the company's strategic goals and objectives; Methods for identifying critical workforce segments; Strategies for retaining employees; Challenges in...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics