Is this a chink in FOS armour?

Hughes, Alan
August 2009
Money Marketing;8/6/2009, p20
The author reflects on the case between independent financial advisor (IFA) and the Financial Ombudsman Service (FOS) in Great Britain. He explains the two parties' grounds behind the case, and relates the judgment of the Court of Appeal about the issue. The author questions the FOS' demonstration of the policies and suggests the need for financial institutions to be vigilant on how the agency complied with its duty in terms of fairness.


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