Dial 'H' for Help

September 2009
HealthLeaders Magazine;Sep2009, Vol. 12 Issue 9, p60
The article focuses on the medical crisis program called "Condition H" which consists of a rapid response team that addresses emergency needs of patients who suffer medical mishaps while in the hospital due to a lack of coordination among hospital staff. Condition H, which began at Shadyside Hospital of the University of Pittsburgh Medical Center in 2005, is a team composed of nonteaching house physicians, a nurse manager, a bedside nurse and a patient's family representative and encourages patients and families to call when there are problems.


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